Get help from the Nino team
Send a message about your account, billing or a product issue. You can also email team@usenino.com.
What support includes
Anyone can write to the team. What else you get depends on your plan.
Software plans
Basic, Pro and Ultra
At $20, $100, or $200 a month, the software comes with the AI assistant in the app, which answers from your own accounts and numbers. They do not include a human advisor or tax filing. For your account, billing, login or anything that is not working, write to the team here.
Advisor plans
Essential, Plus and Premier
Your dedicated CPA and Financial Planner team handles your planning and tax questions. Essential includes quarterly advisor meetings, Plus adds ad hoc access between them, and Premier has priority access. For account or billing questions, use this page like anyone else.